01/2024 Proceedings

Winter, Robert | Bender, Benedict | Aier, Stephan

Enterprise-Level IS Research – Need, Conceptualization, Exemplary Knowledge Contributions and Future Opportunities

Abstract

Enterprise solutions, specifically enterprise systems, have allowed companies to integrate enterprises’ operations throughout. The integration scope of enterprise solutions has increasingly widened, now often covering customer activities, activities along supply chains, and platform ecosystems. IS research has contributed a wide range of explanatory and design knowledge dealing with this class of IS. During the last two decades, many technological as well as managerial/organizational innovations extended the affordances of enterprise solutions—but this broader scope also challenges traditional approaches to their analysis and design. This position paper presents an enterprise-level (i.e., cross-solution) perspective on IS, discusses the challenges of complexity and coordination for IS design and management, presents selected enterprise-level insights for IS coordination and governance, and explores avenues towards a more comprehensive body of knowledge on this important level of analysis.

Category Proceedings
Authors Winter, Robert; Bender, Benedict; Aier, Stephan
Book title Proceedings of the 57th Hawaii International Conference on System Sciences
Date 01/2024
Conference Title 57th Hawaii International Conference on System Sciences
DOI https://hdl.handle.net/10125/107153
Keywords Enterprise Ecosystems: The Integrated Enterprise, Levels of Information Systems Research (Process, Enterprise-, Ecosystem- & Industry-Level), enterprise architecture, enterprise systems, is governance, it/business alignment, organizational level